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Email: sales@pleasuretec.com  
Tel (UK): 0117 9315 400  
Tel (Outside UK:) +44 117 9315 400  

Delivery

Pleasure Tec delivery charges are based on order value and delivery country.

UK
Delivery time: 1-3 working days
Order value up to £35£2.99
£35 - £100£5.99
£100 - £150£8.99
150-£250£11.99
£250-£350£15.99
Over £350£30


Europe
Delivery time: up to 10 working days
Order value up to £35£5.99
£35 - £100£11.99
£100 - £150£17.99
150-£250£23.99
£250-£350£31.99
Over £350£60


Rest of the World
Delivery time: up to 21working days
Order value up to £35£11.99
£35 - £100£21.99
£100 - £150£35.99
150-£250£47.99
£250-£350£69.99
Over £350£120

If your order does not arrive in this time please contact us

If you would like to arrange a faster delivery e.g. by courier, please contact us

We have worked hard at Pleasure-Tec to try to ensure delivery costs are kept to a minimum.

It is not our intention to make money from delivery charges, but to recover nothing other than our costs.

Although in the UK we have seen the high fuel costs reduced, the overall costs of running a business in the UK has risen.

We find that with delivery costs we do loose on some deliveries and gain a little on others, but it rounds itself out so that we don’t make an overall loss and you the customer are not paying unduly over the odds for your delivery.

We are constantly looking for better deals with carriers and as they are negotiated they will always be passed on to you (where possible).

All our deliveries are sent out signed for; this means that you will have to sign a proof of delivery. If you are out when your delivery arrives, a card will be left for you to pick up your parcel or a time when it will be re-delivered.

Because of this we are unable to deliver items to PO Box addresses, however if this presents a problem please call us to discuss an alternative.

For security purposes the delivery address has to be the same as the address used on the Credit Card that the purchase was made with. If however you are buying an item as a gift for instance for another person and you want the item to go direct to them please call us to verify the details.

We try very hard at Pleasure-Tec to hold all the items on our Web-Site in stock with a huge financial commitment to stock.

We do not wait for you to place an order on us so that we then place an order on our supplier or take your order then pass it to another supplier to drop ship this order to you.

In general if you see the item on the Web-Site it will be in stock. If however we get a general run on a single or group of products we will run out. We will at that stage have to either make some more, if they are our own products or order more in from our suppliers.

Because of this we do quote up to a 28 days delivery if items do happen to run out of stock.

Please bear in mind that leather and wooden products are natural products and because of this an item ordered that we are currently making more of may differ slightly from the item shown on the web-site.

We will inform you of the process of your order if for some reason we are unable to fulfil your order in the normal way.

We fully understand if you wish to cancel your order as we have been in situations where we have needed an item for a wicked fetish party on the weekend and we have just had to have it.

All UK orders are subject to UK VAT currently at the rate of 15% if you are ordering from outside the UK your order will be subject customs excise and duty in your country. Pleasure-Tec distributers within the EU zone without a tax ID will be charged UK VAT at 15%. All our deliveries are sent out discretely packaged with the utmost attention paid to packaging the items securely to reduce the risk of damage to the items in transit. All Web-Site orders sent to Pleasure-Tec distributors are subject to our Trade terms and conditions.

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